1. What Information We Collect
We may collect the following types of personal information when you interact with us:
- Your name
- Phone number
- Email address
- Residential or business address (for bookings)
- Vehicle details (make, model, condition)
- Booking preferences and car history
- Payment and invoicing details (if applicable)
- Any other information you voluntarily provide to us
We do not collect any sensitive personal information unless required by law or with your consent.
2. How We Collect Information
We may collect your information when you:
- Make a booking via our website, phone, or email
- Fill out a contact form or request a quote
- Subscribe to our mailing list or promotional updates
- Interact with us on social media or provide feedback
- Use our services
We may also collect information automatically through our website using cookies and similar technologies (e.g. your IP address, browser type, or pages visited) to improve your experience on our website.
3. How We Use Your Information
We use your personal information to:
- Book and provide our detailing or installation services
- Communicate with you about bookings, updates or enquiries
- Respond to your feedback or questions
- Send service reminders or promotional offers (if you opt in)
- Improve our services and website performance
- Comply with legal obligations
4. Disclosure of Your Information
We do not sell or rent your personal information to third parties.
We may disclose your information:
- To service providers who help us deliver our services (e.g. booking platforms or IT support)
- If required by law, regulation, or court order
- To protect the rights, safety, or property of our business, clients, or others
All third-party providers are expected to adhere to relevant privacy standards.
5. How We Store & Protect Your Data
We store your information securely and take reasonable steps to protect it from misuse, loss, unauthorised access or disclosure. This includes using secure systems, encrypted data (where applicable), and limited internal access.
If your personal information is no longer required, we may securely delete or de-identify it in accordance with our data retention practices.
6. Access & Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To do so, please contact us using the details below.
7. Links to Other Websites
Our website may contain links to other websites we do not control. We are not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies independently.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations. The most current version will always be available on our website.
9. Contact Us
If you have any questions, concerns or requests regarding your personal information or this Privacy Policy, please contact us:
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